Posted: Feb 6, 2024
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Records Coordinator

City of Boise - Boise, ID
Full-time
Salary: $23.08 - $27.40 Hourly
Application Deadline: Feb 19, 2024

Summary Statement

At the city’s Public Works Department, we keep Boise thriving. In this position, you’ll lead the charge in helping Public Works digitize our world, working with systems and processes to manage information and records. We’re seeking a quick learner with records experience who isn’t afraid to dive right in!

  • Supports and leads staff in the administration of the Public Works' records program. 
  • Maintains records schedules according to state and city laws and policies. 
  • Holds lead responsibility for a variety of specialized administrative duties involving manual and digital processing and maintenance of department records and documents. 
  • Ensures operational practices comply with federal, state and municipal regulations and mandates related to records management. 
  • Provides support and training to ensure staff can locate and utilize cataloged information. 
  • This position works under general direction

The City provides top notch healthcare for you and your family at little to no cost. Plus, an actual pension plan, 401k matching, a wellness program, tuition reimbursement, paid parental leave, and more. Imagine that.  

Required Knowledge, Experience, And Training

  • High school diploma or equivalent, and 
  • 9 years of experience in records management, or 
  • An equivalent combination of education and/or experience

Preferred Knowledge, Experience, And Training

  • Twelve years of progressively responsible experience in document imaging and administrative support, preferably in a public agency or governmental setting
  • Knowledge of governmental records retention and public information laws and regulations
  • Operation and use of electronic imaging systems
  • Advanced research and analysis principles and practices
  • Advanced knowledge of Microsoft Office suite and Adobe Acrobat
  • Ability to ead teams toward common goals; and quickly learn new software

Level of Knowledge: 

  • Records management theories, principles, and legal requirements
  • Records retention scheduling, archiving, storage, public access, and destruction 
  • Research techniques
  • General office administration, equipment, and programs
  • Computer usage including Microsoft Office suite and Adobe Acrobat Pro


Ability To:

  • Document processes effectively and accurately
  • Analyze record-keeping systems and identify issues and areas of improvement
  • Make decisions in new situations in accordance with rules, regulations, and policies 
  • Establish workload priorities
  • Read, interpret and comprehend complex legal, regulatory, procedural and/or policy material
  • Complete work with a high attention to detail and accuracy
  • Resolve customer or resident complaints in accordance with established policies and regulations
  • Use proper business/telephone etiquette
  • Review, compile, and analyze information to prepare reports
  • Work independently to develop and maintain effective working relationships with city employees and the general public
  • Maintain prompt and regular attendance
  • Complete assignments in a timely fashion
  • Understand and comply with all rules, policies and regulations
  • Communicate effectively in the English language at a level necessary for efficient job performance
  • Perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation
  • Individuals must be capable of operating vehicles safely and have an acceptable driving record