The Advocate Coordinator provides supervision, evaluation, and support to Guardians ad Litem and
coordinates casework activities. Coordinators work directly with pro bono attorneys, the Department of Health and Welfare, and court partners representing abused, abandoned, and neglected children in active child protection cases. Coordinators assist with training and retention of volunteers. Coordinators ensure that volunteers participating in the program work in accordance with state law, federal law, state CASA standards, and national CASA standards.
Essential Job Functions
• Recruit new volunteers to serve in our programs and interview potential candidates.
• Ensures that volunteer advocates are working in the best interest of the children in foster care.
• Provide support and supervision for volunteers in their role as child advocates through regularly
monthly contact via phone, email, office visits, and video conferencing using volunteer retention
strategies including annual reviews.
• Coach volunteers on navigating the child welfare system and developing collaborative
relationships with professionals involved in the case.
• Assist volunteers in identifying services that are lacking in the child’s life.
• Assist volunteers with the preparation of reports for the court and the development of
recommendations related to placement, education, medical needs, and the emotional and
behavioral well-being of the child as appropriate.
• Resolve casework and interpersonal disputes with volunteer advocates, case workers, legal
partners, and other stakeholders as needed.
• Identifies and uses methods of recognition for the contributions of volunteer advocates.
• Enters and maintains data in case management software.
• Prepare weekly statistics on cases, court appearances, and case assignments for Program
• Complete any other work as assigned by Program Director, Advocate Supervisor or Executive
• Undergraduate degree in related field (sociology, psychology, human services, etc.) or
• Leadership experience in a professional or volunteer role.
• Excellent written and oral communication skills.
• Strong technology skills to include Microsoft Office, and general database experience.
• Knowledge of child abuse and the child welfare system and/or experience in volunteer
• Valid Idaho driver's license and current car insurance.
Key Skills & Competencies
• Excellent written and verbal communication skills.
• Excellent problem-solving and mediation skills.
• Be at least 21 years of age.
• Valid Idaho Driver’s License and dependable transportation.
• Complete and pass Idaho Supreme Court background check inclusive of national sex offender
registry and Idaho Department of Health and Welfare Child Protection registry check.
• Computer literacy and typing skills using Microsoft Office and Mac-Apple products.
• Data entry and/or data systems related experience.
• Demonstrated ability to manage volunteers effectively. Three to five years’
experience managing volunteers or staff preferred.
• Knowledge of community services addressing the needs of at-risk children and families.
• Experience with or willingness to engage in public speaking
This position is exempt (salary) and “at will” under Idaho law. This job description does not and shall not be interpreted as an attempt to alter the at-will employment of this position.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
While performing the responsibilities of the job, these work environment characteristics are
representative of the environment the job holder will encounter. While performing the duties of this
job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.