Manager of Human Resources & Business Services

About Us:

Girl Scouts is the preeminent leadership development organization for girls offering programs from coast to coast and across the globe. Girl Scouts offers every girl a chance to practice a lifetime of leadership, adventure, and success.

Girl Scouts of Silver Sage Council is committed to providing a work environment of equal employment opportunity to all employees and applicants and creating a work environment in which all individuals are treated with respect and professionalism.

Position Summary

The Manager of HR & Business Services manages all aspects of the council’s human resources (HR) functions and office support needs, including IT functions.

Essential Duties and Responsibilities:

Human Resources       

• Work closely with management and employees to strengthen work relationships, build morale, and increase productivity and retention.
• Manage processes encouraging employee engagement including annual performance management and reviews, employee engagement surveys, and professional development.
• Lead strategic enterprise-wide organizational culture investments.
• Manage employee benefits including agent and carrier selection, enrollment, monthly administration, and invoice processing.
• Manage personnel records of all current and past employees and ensure confidentiality of sensitive employee information.
• Manage an effective recruitment program including recruiting, job posting, screening, hiring employees to fill vacant or new positions, and new employee onboarding.
• Manage employee separation notices and related documentation and conduct exit interviews.
• Interpret, administer, propose changes, and publish personnel policies and procedures, including overseeing American Camp Association standards compliance for seasonal staff personnel policies and procedures.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Participate in evaluation and monitoring of staff onboarding and training to ensure success. Follow up to ensure training objectives are met.
• Manage internship programs including developing and maintaining relationships with area colleges to connect with student interns.
• Develop and manage HR departmental budgets and corresponding resource allocations.
• Participate actively in the development of an environment that fosters diversity, equity, inclusion, and access through words, actions, and attitude.
• Consult with front-line management, providing HR guidance when appropriate.
• Manage and facilitate All Staff Meetings.
• Perform other duties as necessary or assigned.

Business Services & IT:

• Ensure the provision of business services through the development, implementation, and communication of business procedures and internal controls.
• Oversee management of office properties, including building-related maintenance, inspection, contracts, utilities, and supplies.
• Plan, purchase, and maintain Council vehicles, furniture, equipment (e.g. phone systems, printers, computers, etc.) and supplies.
• Ensure Council record retention is retrievable and kept according to legal standards.
• Oversee the IT services for the Council, and work with council’s third-party provider to ensure IT needs are met.
• Ensure service contracts/leases on equipment are current.

Required Skills/Abilities:

• An inclusive leadership style, and outstanding management skills.
• Ability to work independently and accurately under pressure of multiple deadlines, while being flexible and adaptable.
• Must have exceptional organization skills with attention to detail, thoroughness, and follow- up.
• Ability to interpret policies and procedures.
• Must have expert-level written and verbal communication skills and strong decision- making ability.
• Excellent computer skills including Microsoft Office
• Ability to work a flexible schedule including evenings and weekends.
• Travel throughout Council jurisdiction up to 15% of the time.
• Capability to provide own transportation and maintain valid operator license.

Education and Experience:

• Human resources certification of PHR from HRCI or SHRM-CP from SHRM preferred.
• Minimum of two years of human resources management experience.
• Bilingual (Spanish) a plus

 Core Competencies:

• Relational Intelligence
• Critical Thinker
• Integrity
• Regulatory Compliance
• Learning and Innovation
• Employee Selection and Development
• Compensation and Benefits
• Social Justice and Inclusion (DEI)
• Communicator
• Customer and Member Centric
• Leadership and Stewardship
• Budget Administration