Medical Referral Specialist

TO APPLY: Please send your resume and a cover letter outling what most interests you regarding working at Genesis, how you would be a good fit in the role, and what having a growing personal relationship with Christ means to you to:
Josh Campbell, Director of Operations

Email: [email protected]

Job Summary 

The Medical Referral Specialist determines eligibility of patients for the VPN (Volunteer Specialty Network) and MAP (Medication Assistance Program), then connects patients with either specialty care offered under VPN, or free medications under MAP.  The Referral Specialist also leads the development and maintenance of partner relationships for these programs. 

Duties and Responsibilities

 Maintain Partnerships and Notify Director of Gaps

• Maintain positive relationships with VPN and MAP partners
• Recruit new partners for VPN and MAP as needed
• Educate clinic personnel, specialty offices and hospital partners on VPN and MAP processes
• Coordinate volunteers assisting with VPN and MAP

Patient Navigation

• Educate patients on program, policies, and procedures for VPN and MAP
• Complete regular reports on VPN and MAP usage in Excel
• Document individual patient activity for MAP and VPN in EMR
• Establish patient eligibility for MAP and VPN in collaboration with referral partners
• Send referrals to volunteer specialty physicians for participating clinics, obtain prior approvals as needed
• Regular communication with VPN and MAP partners to ensure referrals are complete
• Assist patients to complete VPN and MAP applications as needed 

Other Duties as Required

Minimum Qualifications

• A committed Christian, demonstrating a growing personal relationship with Jesus Christ
• High School Diploma or equivalent
• At least one year’s experience working in a medical setting
• Thorough knowledge of medical terminology
• Thorough knowledge and experience using current version of MS Office including Word, Excel, Outlook, and Windows software
• Strong organizational skills
• Ability to multi-task and remain flexible in rapidly changing work environment
• Ability to succeed with minimal supervision
• Ability to work within deadlines and require it of others
• Strong oral and written communication skills
• Ability to work in coordination with a variety of organizations and people
• Ability to communicate effectively, build partnerships and recruit specialty physicians, medical care partners and participating community clinics

Working Condition and Physical Demands

• Ability to sit for periods of time.
• Ability to work in a fast paced, multitasking, and stressful environment.
• Ability to respond to emergency/crisis situations.
• Exposure to noise.
• Exposure to ill people

TO APPLY: Please send your resume and a cover letter outling what most interests you regarding working at Genesis, how you would be a good fit in the role, and what having a growing personal relationship with Christ means to you to:
Josh Campbell, Director of Operations

Email: [email protected]