Donor Relations Coordinator

Donor Relations Coordinator

Administration

-Provide administrative support to the Executive Director

-Perform general administrative duties including data entry, drafting communications, managing mailings, customer service, preparing reports and maintaining filing systems

-Perform basic bookkeeping tasks, including bill paying, check cutting, processing donations, making deposits, invoicing, financial data entry, account reconciliation and submitting payroll

-Proofread reports and written documents for content & message, grammar, punctuation and spelling errors

-Manage Simply Cats' databases (i.e. updating new contact information, periodic audits for accuracy, lead on donation/membership payment processing and follow up correspondence)

Donor Stewardship

-Maintain donor sponsorship programs and improve protocols for initial contact, cultivation and stewardship

-Maintain accurate and up-to-date records of donor information, interactions and gifts in accounting and CRM systems

-Prepare and mail donor acknowledgement letters and other stewardship mailings

-Oversee the preparation of campaign and stewardship materials, including proposals, donor packets, reports etc.

-Utilize data analysis to identify trends and opportunities for increased donor engagement

-Support Executive Director with donor research, strategy and reporting

Requirements

• Strong organizational skills with attention to detail.
• Excellent written and verbal communication skills
• Proficiency in data entry and office management software.
• Excellent time management abilities to handle multiple tasks effectively.
• Excellent customer service &/or donor relationship management experience.
• Previous experience in a nonprofit environment is preferred, animal welfare environment a plus.
• Strong ability to maintain strict confidentiality, and maturity to handle sensitive information.