Safe Families for Children Program Manager

HOW YOU WILL MAKE AN IMPACT:

This position supports Safe Families for Children (SFFC), a national, research-informed child abuse prevention program operating in 40 states. SFFC surrounds families in crisis with caring, trained volunteers who provide short-term hosting for children, mentoring, and practical support while parents stabilize. Our core goals are to prevent child abuse and neglect during times of family crisis, create extended support systems that help parents build stability and keep families safely together. 

The Program Manager is responsible for leading the growth and implementation of the Safe Families for Children program in the Treasure Valley and oversight of our new Parent Café model, designed to strengthen parent leadership and peer support. 

• Manage family intakes and Requests for Help; oversee placement decisions and crisis response 

• Supervise and support volunteer Family Coaches, ensuring consistent care and guidance for families in crisis, including ensuring completion of and overseeing volunteer home studies and ensuring safety and welfare checks for children in volunteer host homes. 
• Provide 24-hour on-call support as part of the leadership team, ensuring safe and timely responses when children are placed 
• Ensure full compliance with the Safe Families National Fidelity Model, including accurate reporting and adherence to established program standards 

• Partner with Program Coordinator and Ministry Leads to recruit, train, and sustain volunteers through local churches and faith-based networks 

• Develop and lead training sessions for Family Coaches and support Program Coordinator with church teams and community volunteers 

• Build and nurture strong relationships with local service providers, schools, and referral partners as well as church partners and volunteers to ensure a sustainable circle of support systems for families 

• Oversee accurate program data tracking to ensure compliance with reporting and grant requirements. Maintain and update community resources directory for families and volunteers 
• Supervise MSW interns, providing orientation, training, and ongoing mentorship. 
• Support Director with new program development and growth, fundraising events, grants, and promotional activities as needed 

HOW YOU WILL BE A GREAT FIT:

• Experience working with at-risk children and families facing challenges such as homelessness, domestic violence, substance use, or behavioral health 

• Strong understanding of trauma-informed care, poverty, and crisis response 
• Proven ability to manage programs, lead volunteers, and build partnerships. 

• Intermediate proficiency in Microsoft Office, Excel, and case management/data tracking software 

• Ability to work flexible hours, including occasional evenings and weekends 

• Valid driver’s license, reliable transportation, and ability to pass a background check 
• Bachelors degree with minimum 2 years’ related experience OR Master’s degree, in a related field of study and 1 year of related work experience

BENEFITS:

• 37.5 per hour work week to ensure work/life balance
• Medical, dental, vision, and prescription benefits
• Employer-paid short- and long-term disability insurance
• Life insurance
• Up to 2 weeks of vacation in your first year & up to 2 weeks of sick leave 
• 12 paid agency recognized holidays & 2 floating holidays to use your way
• 403(b) retirement plan with employer matching
• Employee Assistance Program (EAP) 
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status